Kindly reminder: The global logistics costs have been on the rise given the current pandemic. Accordingly, please understand that the shipping fees will go up slightly.
1. Change of destination country
If you want to change your destination country after ordering, please email us ASAP to see if it’s possible. If the package is shipped out, we cannot change it anymore.
2. Shipping Time & Fees
Standard shipping to the UK: $17
Standard shipping to AU/NZ: $22
Standard shipping to Canada: $25
Standard shipping to the United States/Other countries and regions: $21;
Insurance fees: $5
If the package is damaged or lost, we will send a new package without extra fees.
3. Shipping Notification
The production starts after we receive your order and confirm your order details. It may take around 3-5 days for making. After the package is shipped out, you will receive a notification email with a tracking number.
Standard shipping to the United States/Canada: 3-7 days;
Standard shipping to EU/AU/NZ: 8-12 days.
(The shipping might be delayed for 3-5 days given unavoidable situations like extreme weather, pandemic, etc.)
4. Global Shipping
We accept international orders. The shipping fees depend on your destination country, and customs fees might be charged in some countries.
5. Additional Tips
a) Shipping to APO/FPO addresses or college dorms is not available.
b) Shipping to Alaska, Hawaii, or Puerto Rico might be delayed than normal.
c) Expedited shipping to P.O. Box addresses is not supported.
d) Overnight shipping is not supported.
If you still have any questions, please do not hesitate to contact us.